RX-5100 low volume from the left channel

Zoyx

New Member
With the tuner as input, the right channel is fine, the left channel is producing sound, but at a low volume.

When I plug in headphones, the same issue.

Plugging in my phone into the Line-in and playing music, the same issue.

Here is the interesting part... plugging my headphones into the Line-out using an adapter. I get a constant volume out of the left ear (volume slider does nothing). The right channel is still coming from the right speaker, not into my right ear.

Is this enough info to narrow it down to something?

Looking at other threads, probably the pre-amp. But I'm a noob...