Gosh dang postal service!!!

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baddboybill

Boomus Fidelis
I shipped Scotty a couple antennas on Dec 3 priority mail to Australia. For the longest time it showed on way to Chicago dispatch. Then all of a sudden today it shows as they never even got package at post office to ship. I've called post office many times but they couldn't tell me anything. Anyone else ever have problems of this nature. Not sure what to do :hmmm:
 

Gluecifer

Member (SA)
!!

Hope that doesn't happen with the box you just shipped me, Bill!!
The tracking hasn't moved for a while... I won't panic yet though!



Rock On.
 

superlew

Member (SA)
I can't trust the USPS tracking system 100%. In November, I shipped a turntable to VA from Arlington, MA. For 1 1/2 weeks, the system said the package was still in Arlington, but when I checked with the post office, they said it had shipped. I then contacted the buyer, and he said he received it two days earlier. The next day it magically showed as "Delivered." :hmmm:
 

stormsven

Member (SA)
Yea i hate USPS tracking "system" . It shows nothing :thumbsdown: . All parcels from Europe are staying like forever in the original country of shipment and than suddenly "delivered" without any info that the parcel even surfaced in the States :thumbsdown: . AU posts dont provide any info too :thumbsdown:
 

Matrixambience

Member (SA)
Told ya guys about what happened to my Panasonic RX-7700 when the seller shipped it via usps. I believe they should stick with postcards and junkmail now.
 

stormsven

Member (SA)
Damn last time when i sent the sanyo 9998 they charged me 100 euro for shipping, and i asked for insurance - they told me + 80 euro for such :thumbsdown:
 

Styleking

Member (SA)
As the self proclaimed resident expert of the USPS for Boomboxery, (I'm a manager for them), let me give you a heads up on how Delivery Confirmation works. DC is a destination scan service. It s not intended to be a point to point tracking service. The sole purpose of DC is to provide the sender with a date and time of delivery. Recent upgrades to USPS tracking system, that were intended for internal use only, have now become more available to the public. When a parcel is presented to a clerk at a window or to a carrier on the street, the employee will scan the barcode which will now update in tracking as an "accepted" scan. When the facility closes they perform a "Dispatch Closeout" scan (when all the mail is dispatched from the building) which then will provide an update of "dispatched to sort facility". During the sortation at each sorting facility the item may receive an update that will show as "processed at" scan. When it arrives at the delivery facility it will receive an "arrival at unit" scan. The next scan will occur when the clerks have finished the distribution to carriers and you will see the scan "out for delivery". The final scan will be the disposition scan, delivered, attempted, forwarded, undeliverable etc. There are a few things to remember though. Almost all these scans are made by humans who are fallible. Additionally, all classes of mail with the exception of Express Mail are not guaranteed. Delivery times are estimates and when shipping something as fragile as vintage electronics insurance should almost be mandatory. Finally, our scanners have to be downloaded for the information to be processed, meaning information will not be available until the carrier has returned from the street and successfully uploaded his/her scanner. One final thing, Customs mailings are a whole different entity. All mailing services use their own scanning system. Other countries do not have the same requirements or equipment as the USPS. Customs will often hold items and no tracking or other information will be provided to us. When in doubt contact the recipient to see if they received the item.
 

baddboybill

Boomus Fidelis
Styleking said:
As the self proclaimed resident expert of the USPS for Boomboxery, (I'm a manager for them), let me give you a heads up on how Delivery Confirmation works. DC is a destination scan service. It s not intended to be a point to point tracking service. The sole purpose of DC is to provide the sender with a date and time of delivery. Recent upgrades to USPS tracking system, that were intended for internal use only, have now become more available to the public. When a parcel is presented to a clerk at a window or to a carrier on the street, the employee will scan the barcode which will now update in tracking as an "accepted" scan. When the facility closes they perform a "Dispatch Closeout" scan (when all the mail is dispatched from the building) which then will provide an update of "dispatched to sort facility". During the sortation at each sorting facility the item may receive an update that will show as "processed at" scan. When it arrives at the delivery facility it will receive an "arrival at unit" scan. The next scan will occur when the clerks have finished the distribution to carriers and you will see the scan "out for delivery". The final scan will be the disposition scan, delivered, attempted, forwarded, undeliverable etc. There are a few things to remember though. Almost all these scans are made by humans who are fallible. Additionally, all classes of mail with the exception of Express Mail are not guaranteed. Delivery times are estimates and when shipping something as fragile as vintage electronics insurance should almost be mandatory. Finally, our scanners have to be downloaded for the information to be processed, meaning information will not be available until the carrier has returned from the street and successfully uploaded his/her scanner. One final thing, Customs mailings are a whole different entity. All mailing services use their own scanning system. Other countries do not have the same requirements or equipment as the USPS. Customs will often hold items and no tracking or other information will be provided to us. When in doubt contact the recipient to see if they received the item.

But the problem lies here that it never even left Chicago. It showed as departing South Wilmington Illinois on Dec 3 2012 and stayed like that up until two days ago when now it's showing they never received it when it was scanned at South Wilmington. I can also assure you the member did not receive the antennas. It was just a small bubbled envelope they were shipped in. If you are a manager for USPS maybe you can help me to locate them? I usually never have problem with USPS except in this past month of December where this package is lost and another took over three weeks to get 600 miles away :thumbsdown:
 

alfie

Member (SA)
Styleking said:
As the self proclaimed resident expert of the USPS for Boomboxery, (I'm a manager for them), let me give you a heads up on how Delivery Confirmation works. DC is a destination scan service. It s not intended to be a point to point tracking service. The sole purpose of DC is to provide the sender with a date and time of delivery. Recent upgrades to USPS tracking system, that were intended for internal use only, have now become more available to the public. When a parcel is presented to a clerk at a window or to a carrier on the street, the employee will scan the barcode which will now update in tracking as an "accepted" scan. When the facility closes they perform a "Dispatch Closeout" scan (when all the mail is dispatched from the building) which then will provide an update of "dispatched to sort facility". During the sortation at each sorting facility the item may receive an update that will show as "processed at" scan. When it arrives at the delivery facility it will receive an "arrival at unit" scan. The next scan will occur when the clerks have finished the distribution to carriers and you will see the scan "out for delivery". The final scan will be the disposition scan, delivered, attempted, forwarded, undeliverable etc. There are a few things to remember though. Almost all these scans are made by humans who are fallible. Additionally, all classes of mail with the exception of Express Mail are not guaranteed. Delivery times are estimates and when shipping something as fragile as vintage electronics insurance should almost be mandatory. Finally, our scanners have to be downloaded for the information to be processed, meaning information will not be available until the carrier has returned from the street and successfully uploaded his/her scanner. One final thing, Customs mailings are a whole different entity. All mailing services use their own scanning system. Other countries do not have the same requirements or equipment as the USPS. Customs will often hold items and no tracking or other information will be provided to us. When in doubt contact the recipient to see if they received the item.

Thanks for taking the time to post and clarify a few things re shipping :yes:
 

Styleking

Member (SA)
[But the problem lies here that it never even left Chicago. It showed as departing South Wilmington Illinois on Dec 3 2012 and stayed like that up until two days ago when now it's showing they never received it when it was scanned at South Wilmington. I can also assure you the member did not receive the antennas. It was just a small bubbled envelope they were shipped in. If you are a manager for USPS maybe you can help me to locate them? I usually never have problem with USPS except in this past month of December where this package is lost and another took over three weeks to get 600 miles away :thumbsdown:[/quote]


Bill, the fact that there was no updated scan after South Wilmington certainly doesn't mean it was sitting in a facility in Chicago. After leaving the South Wilmington Illinois facility it would have most likely been sent to Customs in New Jersey where it should have received a scan, typically this scan will read as "Outbound Customs". If it didn't receive that scan it was most likely human error. Once it's in Customs, it will dispatch to the foreign country of destination at the destinating country's timetable. The tracking your using is the Customs Form number, which is not really intended for the public to use as a tracking source. The only tracking that can be done internationally is Express Mail (which certainly be costly). December volume was at record numbers. Most people do not know that the USPS now does the last mile delivery for UPS, FedEX and DHL. Essentially, in the last few years our parcel services have grown at extrordinary rates and it's been a growing process for us as well. I answer dozens of calls per day from customers with questions about shipping and I hope that by giving them some insight as how the operations of the USPS work they will be more informed to choose the service right for them.
 

stormsven

Member (SA)
I will posts some facts ( all other is pointless) : this boomer arrived under 2 weeks from Bulgaria to Australia :
viewtopic.php?f=16&t=18299
Sent another one to the States a week earlier and still no news around her ( and the price for shipping was double and a bit more from this to AU ) :thumbsdown: .
So will leave all with "no comment" :yes:
 
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