Please show me where I attacked you......I'll wait
I did, I even quoted you?!
Seems pretty hard to get my point across so here is my last attempt:
I have figured out the taxes for myself from the beginning, just like you tell me all the time. It was in my first post! I KNOW I have to pay VAT. I also KNOW that I DON'T have to pay US sales tax. What I don't know is what kind of tax was charged at the pledgebox checkout. It's impossible to find out without help from the bumpboxx team. But from the hundereds of questions regarding taxes and additional costs they answered not a single one.
THAT'S what bothered me. In my post I wasn't complaining about the costs. It was about the way these requests were handled. It was about the constant mention of the 'community' and that 'this would have never been possible without you guys <3' etc. and then ignoring the fear of hundreds that they bought something they might not be able to afford in the end because costs started to add up.
Ask about how to add a bag, an extra battery etc. to your order and you get a response in no time. But ask about costs adding up (or not, who knows!?), it's crickets.
On a side note, taxes and VAT are very well bumpboxx' concern. In fact, it should be every companys second priority after selling products. I'll tell you why: The buyer pays the tax to the company. The company collects the taxes and then forwards them to the gouverment. So they should very well know what they are doing. If they don't, they have to pay huge fines or even might loose their business. That's how serious this is. No buyer pays tax directly to the goverment. Never happened, never will.